Support

Need help with RefTracker or GridGrab? We are happy to assist.

Contact Support

For bug reports, feature requests, or general questions for either app, please email:

support@reftracker.app

When possible, include:

• App name (RefTracker or GridGrab)
• Your device (iPhone, iPad, Apple Watch)
• iOS / iPadOS / watchOS version
• A brief description of the issue

Feature Requests

We welcome feedback and ideas for both apps.

• RefTracker: suggestions from referees, assignors, and match officials
• GridGrab: gameplay tuning, accessibility feedback, and quality-of-life ideas

Response Time

We aim to respond as quickly as possible, typically within 1–2 business days.